reviews:suspend
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reviews:suspend [2012/04/22 05:16] 127.0.0.1 external edit |
reviews:suspend [2013/03/29 09:38] (current) georgina |
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| - | ====== How to suspend a review? ====== | + | ====== How to suspend a review ====== |
| - | If you want to suppress a review written by a patron in other library, here are the steps you must take: | + | First, please note the following important points: |
| - | * **__PRE-REQUISITE:__ you must be added as a moderator for the particular location you want to suppress the review at** | + | * In order to suspend a review, you must be a moderator for the location at which you want to suspend the review. Ask your site administrator if you are not yet a moderator. |
| - | * **__PLEASE NOTE:__ once you suppress a review, it will be suppressed in all of your organization's locations** | + | * Once you suspend a review, it will remain accessible in the Admin Panel if you wish to accept or delete it later. |
| - | * Go to your OPAC and search for the title that has the review you want to suppress. | + | * Please see the [[reviews:faq-moderator|FAQs page for moderators]] for clarification on the difference between suspending, suppressing, and deleting a review. |
| - | * Once you have located the review you want to suppress, click ”Add a review for this”: | + | |
| - | {{:reviews:suppress1.jpg|}} | + | If you want to suspend a review rather than simply accept or delete it, here are the steps you must take: |
| + | * To suspend a review, log in to the Admin Panel and go to "Reviews" then "Moderate Reviews". | ||
| + | * Tick the review you wish to suspend and click "suspend". You can tick multiple reviews then use the "suspend checked" button at the bottom of the screen to suspend multiple reviews at once. | ||
| + | * If you are suspending a review to check the content (e.g. to edit something in the review or ask the user to edit something), you can use the "contact user" link by the reviewer's name, in order to send them a message. Note that this option will not appear by reviews posted anonymously (if your library allows anonymous reviews). | ||
| + | * If you wish to accept/edit/delete the review later, e.g. after receiving a response from the user, you can go to "Suspended Reviews" on the "Moderate Reviews" screen to take the relevant action. | ||
| - | * Then log on using your credentials and once you get the screen you see below, click on ”Back to reviews”: | ||
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| - | {{:reviews:suppress2.jpg|}} | ||
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| - | * Once you have clicked the ”Back to reviews” link, you will see following screen with ”Suppress” links by every review: | ||
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| - | {{:reviews:suppress3.jpg|}} | ||
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| - | * Just click ”Suppress” link by review you want to suppress and it won’t be visible to your users, though it will be visible to you until next time you restart your browser or until you log off ChiliFresh. You can reinstate suppressed reviews in ”Moderate reviews” section on ChiliFresh.com Admin panel. | ||
reviews/suspend.1335089778.txt.gz · Last modified: 2013/03/29 09:38 (external edit)
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