feedback
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feedback [2010/09/30 04:32] jposeika |
feedback [2012/04/22 04:54] (current) |
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| - **What is the essence of the error? Comments like "it does not work" are not helpful.** What does not work and how did you expect it to work? | - **What is the essence of the error? Comments like "it does not work" are not helpful.** What does not work and how did you expect it to work? | ||
| - **Describe your actions step-by-step before you noticed the error, be as specific as possible**, e.g., //I logged on Connections, scrolled down to "My comments" widget, clicked on user X at his last comment to go to his profile. When his profile page opened, I noticed error X..// | - **Describe your actions step-by-step before you noticed the error, be as specific as possible**, e.g., //I logged on Connections, scrolled down to "My comments" widget, clicked on user X at his last comment to go to his profile. When his profile page opened, I noticed error X..// | ||
| - | - __**BE AS SPECIFIC AS POSSIBLE!**__ Even the tiniest detail that may seem not important to you at that moment may lead to a solution of the issue. | + | - __**BE AS SPECIFIC AS POSSIBLE!**__ Remember that "Clicking on user" and "Clicking on book" can be done in several places in Connections. So instead of just saying "I clicked on book and the error happened" be as specific as "I was on my profile and in //My following// widget clicked on Book X added by User X, then the error X happened" Even the tiniest detail that may seem not important to you at that moment may lead to a solution of the issue. |
feedback.1285839151.txt.gz · Last modified: 2012/04/22 04:52 (external edit)
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