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reviews:faq-patron [2013/03/22 10:32] georgina created |
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- | ====== Frequently Asked Questions ====== | + | ====== Frequently Asked Questions - Patrons ====== |
We are rarely asked questions about the functionality of Reviews as we have built it to be very intuitive with in-built tips (shown when you hover your mouse over the red question marks that appear by key features throughout the software). | We are rarely asked questions about the functionality of Reviews as we have built it to be very intuitive with in-built tips (shown when you hover your mouse over the red question marks that appear by key features throughout the software). | ||
However, you'll find here some questions around issues we're sometimes asked about. If you have a question about ChiliFresh Reviews and you can't find the answer, please contact us at //info@chilifresh.com// or submit your question [[http://chilifresh.com/html/contact_us.php|here]]. | However, you'll find here some questions around issues we're sometimes asked about. If you have a question about ChiliFresh Reviews and you can't find the answer, please contact us at //info@chilifresh.com// or submit your question [[http://chilifresh.com/html/contact_us.php|here]]. | ||
+ | |||
+ | ===== Do I have to register to add a review? ===== | ||
+ | This depends on the library - it is possible to switch on or off the ability for patrons to post reviews anonymously. | ||
+ | |||
+ | ===== Is there a length limit for reviews? ===== | ||
+ | Yes, the limit is 65,535 characters per review. This is usually over 10,000 words, so should be enough for any review! | ||
+ | |||
+ | ===== What are patron email addresses collected for? ===== | ||
+ | Patron email addresses are collected for two reasons only: | ||
+ | - For the patron to be able to receive a "reset password" email, should he or she forget or lose the password | ||
+ | - For the library to be able to contact the patron if necessary | ||
+ | |||
+ | However, according to our [[http://chilifresh.com/html/privacy.php|Privacy policy]] to preserve patron privacy, we will never release patron email address to a third party, not even the library. However, the library has the ability to contact the patron (without seeing their email address), so the patron effectively remains anonymous. |