reviews:faq-patron
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reviews:faq-patron [2013/03/22 10:37] georgina [Do I have to register to add a review?] |
reviews:faq-patron [2013/03/22 11:09] (current) georgina [Is there a length limit for reviews?] |
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| - | ====== Frequently Asked Questions ====== | + | ====== Frequently Asked Questions - Patrons ====== |
| We are rarely asked questions about the functionality of Reviews as we have built it to be very intuitive with in-built tips (shown when you hover your mouse over the red question marks that appear by key features throughout the software). | We are rarely asked questions about the functionality of Reviews as we have built it to be very intuitive with in-built tips (shown when you hover your mouse over the red question marks that appear by key features throughout the software). | ||
| However, you'll find here some questions around issues we're sometimes asked about. If you have a question about ChiliFresh Reviews and you can't find the answer, please contact us at //info@chilifresh.com// or submit your question [[http://chilifresh.com/html/contact_us.php|here]]. | However, you'll find here some questions around issues we're sometimes asked about. If you have a question about ChiliFresh Reviews and you can't find the answer, please contact us at //info@chilifresh.com// or submit your question [[http://chilifresh.com/html/contact_us.php|here]]. | ||
| - | ===== Patron FAQs - posting reviews ===== | + | ===== Do I have to register to add a review? ===== |
| - | ==== Do I have to register to add a review? ==== | + | |
| This depends on the library - it is possible to switch on or off the ability for patrons to post reviews anonymously. | This depends on the library - it is possible to switch on or off the ability for patrons to post reviews anonymously. | ||
| - | ==== Is there a length limit for reviews? ==== | + | ===== Is there a length limit for reviews? ===== |
| Yes, the limit is 65,535 characters per review. This is usually over 10,000 words, so should be enough for any review! | Yes, the limit is 65,535 characters per review. This is usually over 10,000 words, so should be enough for any review! | ||
| + | ===== What are patron email addresses collected for? ===== | ||
| + | Patron email addresses are collected for two reasons only: | ||
| + | - For the patron to be able to receive a "reset password" email, should he or she forget or lose the password | ||
| + | - For the library to be able to contact the patron if necessary | ||
| + | |||
| + | However, according to our [[http://chilifresh.com/html/privacy.php|Privacy policy]] to preserve patron privacy, we will never release patron email address to a third party, not even the library. However, the library has the ability to contact the patron (without seeing their email address), so the patron effectively remains anonymous. | ||
reviews/faq-patron.1363966644.txt.gz · Last modified: 2013/03/22 10:37 by georgina
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